Careers at Crown Isle

Job description

Term: Part time and full-time availability, schedule is 1-2pm start time, weekend/weekday shifts to start

JOB SUMMARY:

Crown Isle and The Timber Room Bar & Grill are hiring line cooks for our busy resort kitchen!

We are looking for energetic, hardworking individuals with superior attention to detail, a consistently positive demeanor, and experience working in a fast-paced kitchen environment.

Our kitchen offers a respectful, clean, and professional work environment with continuous growth opportunities, free golf, extended medical and dental benefits, and inclusion in a tip pool. In addition, there is an opportunity to be enrolled in the Red Seal apprenticeship program under our Executive Chef. We are passionate about developing our menu to work with the seasons and source from local farms whenever possible. Drawing from traditional and modern techniques, we attempt to deliver inventive yet familiar food to the highest standards.

QUALIFICATIONS:

The successful candidates must have:

• Excellent line and prep skills
• A minimum of 2 years line cooking experience
• Must be available to work daytime, including weekends.
• A team mentality and a positive, results-driven attitude
• Ability to follow directions and to comply with given standards, as well as proven experience in a busy kitchen.
• Ability to lift 50lbs.
• Must be eligible to work in Canada. No sponsorship is available.

Thank you for your interest in joining the Crown Isle kitchen team – only those selected for interviews will be contacted.

BENEFITS:

• 40% off meals while on shift, 20% when off shift
• Villa room discounts for employees, friends and family at Crown Isle Resort and Golf Community & Crown Mansion in Qualicum
• Free access to the fitness center
• Full golf privileges and power cart usage, discounted rate for family
• Free use of practice facility for employee

Job Types: Part-time, Permanent

Part-time hours: 20-40 per week

Salary: $18.00-$21.00 per hour

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Flexible schedule
• On-site gym
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed.

Supplemental pay types:

• Tips

Experience:

• Cooking: 2 years (preferred)

License/Certification:

• Food Safe, Safe Check, Food Handler or equivalent (required)

Work Location: In person.

Job description

COME PLAY WITH US!

We believe that the key to our success lies in the quality and dedication of our people; we are a dynamic team, and each of us plays a critical role in striving to provide the best in service to our guests…again and again. A big part of who we are and who we strive to become is dependent upon YOU – work hard…play hard!

JOB SUMMARY:

Crown Isle and The Timber Room Bar & Grill are hiring dishwashers for our busy resort kitchen!

We are looking for energetic, hardworking individuals with superior attention to detail, a consistently positive demeanour, and experience working in a fast-paced kitchen environment.

Our kitchen offers a respectful, clean, and professional work environment with continuous growth opportunities, free golf, extended medical and dental benefits, and inclusion in a tip pool. We are passionate about developing our menu to work with the seasons and source from local farms whenever possible. Drawing from traditional and modern techniques, we attempt to deliver inventive yet familiar food to the highest standards.

QUALIFICATIONS:

• Excellent work ethic with the ability to multitask
• Flexible work schedule is an asset, including weekends
• Team mentality and a positive, results-driven attitude
• Ability to follow directions and comply with given standards
• Ability to lift 50 lbs.
• Must be eligible to work in Canada. No sponsorship is available.

Due to the cyclical nature of the hospitality industry, it is understood that employees may be required to work varying schedules to reflect the business needs of Crown Isle Resort and Golf Community.

Starting wage based on experience, growth, and advancement opportunities available.

BENEFITS:

• Medical / Dental benefit plan once criteria met
• Full golf privileges and power cart usage, discounted rate for family
• Free use of practice facility for employee and family members
• Access to fitness centre
• 40% off meals while on shift, 20% when off shift
• Villa room discounts for friends and family

Please send us your resume with a brief cover letter explaining why you would be a good addition to our team.

Note: Due to the cyclical nature of the hospitality industry, it is understood that employees may be required to work varying schedules to reflect the business needs of Crown Isle Resort and Golf Community.

Thank you for your interest in joining the Crown Isle team – only those selected for interviews will be contacted.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 20 – 40 per week

Salary: From $16.75 per hour

Benefits:

• Discounted or free food
• Flexible schedule
• On-site gym
• Store discount

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Courtenay, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Job description

COME PLAY WITH US!

We believe that the key to our success lies in the quality and dedication of our people; we are a dynamic team, and each of us plays a critical role in striving to provide the best in service to our guests…again and again. A big part of who we are and who we strive to become is dependent upon YOU – work hard…play hard!

JOB SUMMARY:

The Front Desk Agent plays an important role in our guest experience. Many times, you may be the first and the last contact that a guest has with the Crown Isle Resort. You must portray an upbeat, friendly, and calm demeanor always while assisting guests checking in and out. You must be able to assist with inquiries, problems, and complaints and take responsibility in a positive and proactive manner.

RESPONSIBILITIES:

• Greeting and thanking all guests in a sincere and friendly manner
• Checking guests in on arrival and out on departure
• Posting charges to appropriate guest accounts
• Anticipating and addressing guests’ needs and resolving their problems and complaints.
• Answering phones and taking reservations
• Manage all resort keys signing in and out.
• Take gym bookings and selling of gym memberships.
• Look after servers with Due Backs (tips)
• Create packages for “Room Drops” and deliver to proper rooms.
• Book tee times when Golf Shop staff are not available.
• Look after and take bookings for ¼ Shareowners.
• Selling Special Event tickets and taking reservations (e.g., Mother’s Days Brunch)
• Receiving restaurant take-out orders over the phone and processing payment
• Deploy emergency procedures as required.
• Other tasks as requested.

QUALIFICATIONS:

Must have:

• High School diploma or GED
• One to three months of related experience
• Valid BC driver’s license with clean abstract

WHAT WE OFFER:

• A foot in the door to an employer who can offer a variety of positions not only with Crown Isle Resort; but with any of our subsidiary companies.
• Medical / Dental benefit plan once criteria met.
• Free Golf privileges
• Discounted food
• Free use of on-site gym
• An opportunity to work in a professional and fun environment.

Note: Due to the cyclical nature of the hospitality industry, it is understood that employees may be required to work varying schedules to reflect the business needs of Crown Isle Resort and Golf Community.

Thank you for your interest in joining the Crown Isle team – only those selected for interviews will be contacted.

Job Types: Part-time, Permanent

Part-time hours: 15-20 per week

Salary: From $18.00 per hour

Benefits:

• Discounted or free food
• Employee assistance program
• Extended health care
• On-site gym
• On-site parking
• Store discount

Schedule:

• 8-hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed.

Ability to commute/relocate:

• Courtenay, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (required)

Work Location: In person

Job description

COME PLAY WITH US!

We believe that the key to our success lies in the quality and dedication of our people; we are a dynamic team, and each of us plays a critical role in striving to provide the best in service to our guests…again and again. A big part of who we are and who we strive to become is dependent upon YOU – work hard…play hard!

Seasonal Greenskeeper

Crown Isle Resort and Golf Community is accepting applications for a greenskeeper to join our turf maintenance team. Designed by Graham Cooke & Associates, our 18-hole award winning Platinum rated golf course is superbly manicured and maintained. With 13 lakes, views of the Beaufort mountain range and Comox glacier this stunning property is a beautiful place to live and work.

RESPONSIBILITIES:

• Course set up and detail work.
• Operation of landscape equipment such as string trimming, edging and push mowing
• Operating specialized turf equipment on tees, greens, fairways and rough
• Raking and weeding bunkers
• Hand watering, irrigation, and drainage install/repair
• Laying sod
• Debris clean up
• Invasives removal
• Tree limbing

QUALIFICATIONS:

• Experience in the golf industry an asset
• Understanding of golf and turf maintenance practices
• Able to communicate with others and work independently
• Physically fit, reliable, hardworking and motivated
• Valid BC Driver’s License

WHAT WE OFFER:

• A foot in the door to an employer who can offer a variety of positions not only with Crown Isle Resort; but with any of our subsidiary companies
• Medical / Dental benefit plan once criteria met
• Free Golf privileges
• Discounted food
• Free use of on-site gym
• An opportunity to work in a professional and fun environment

Note: Due to the cyclical nature of the hospitality industry, it is understood that employees may be required to work varying schedules to reflect the business needs of Crown Isle Resort and Golf Community.

Starting wage based on experience.

Thank you for your interest in joining the Crown Isle team – only those selected for interviews will be contacted.

Job Type: Full-time

Salary: $18.00-$20.00 per hour

Benefits:

• Discounted or free food
• On-site gym
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Courtenay, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Job description

Job Title: Timber Room Bartender

Department: Food & Beverage

Reports To: Restaurant Manager/Restaurant Supervisor/F&B Manager/Banquet Manager

Works with: All Timber Room Staff and or Banquet Staff

Wage: Starting at $16.75 per hour plus tips

SUMMARY:

The Timber Room Bartender is responsible for consistently measuring and pouring wine, beer, and cocktails to Crown Isle specifications and providing support to the floor staff. The Bartender must be knowledgeable about mixology and capable of mixing traditional drinks as well as crafting creative cocktails. A great Bartender will increase customer retention and loyalty by mixing and serving quality cocktails with impeccable customer service.

RESPONSIBILITIES:

• Treats each guest with respect in delivering top-notch professional service to always ensure a Five-Star experience.
• Responsible for taking accurate orders from guests and ensuring a quality beverage is professionally presented
• Enforces proper ordering protocol among the Servers.
• Maintains a detailed and accurate inventory of products behind the bar.
• Maintains a consistent bar cleaning schedule.
• Should be prepared to suggest both food and beverage recommendations – must understand unique and complementary flavor pairings.
• Should be able to upsell menu add-ons, drinks, and desserts.
• Is familiar with current menus from preparation to presentation and can provide accurate information to guests including all ingredients.
• Ensures that proper cash handling standards are met.
• Adheres to all Departmental guidelines and standards as set out by the Food and Beverage Management Team.
• Adheres to safety standards and is familiar with Company Policies & Procedures.
• Must always maintain a professional and welcoming appearance.
• Is responsible for being prepared to start shift on time each day.
• Is able and willing to perform any other duties as may be required from time to time.

QUALIFICATIONS:

EDUCATION and/or EXPERIENCE

• Must have valid Food Safe Certification
• Must have valid Serving It Right Certification

LANGUAGE SKILLS

• Ability to read, analyze, and interpret company policy and procedures, and government regulations
• Ability to effectively present information and respond to questions from guests, and the public
• Ability to deal with challenging guest situations in an effective and positive manner
• Ability to listen to guest’s concerns and find a positive solution

MATHEMATICAL SKILLS

• Ability to calculate figures and amounts such as discounts, interest, percentages, fractions, ratios, and proportions

REASONING ABILITY

• Ability to define and solve problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Must be able to work independently to achieve team goals
• Must have a strong ability to work as part of a team
• Ability to multi-task and pay close attention to details
• Must be able to maintain focus under pressure

Note: Due to the cyclical nature of the hospitality industry, it is understood that employees may be required to work varying schedules to reflect the business needs of Crown Isle Resort and Golf Community

Job Types: Full-time, Part-time, Permanent

Part-time hours: 20 – 40 per week

Salary: From $16.75 per hour

Benefits:

• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Store discount

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Courtenay, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• serving: 1 year (required)
• Bartending: 1 year (required)

Work Location: In person

Job description

Job Title: Timber Room Waiter/Waitress

Department: Food & Beverage

Reports To: Restaurant Manager & Restaurant Supervisor

COME PLAY WITH US!

We believe that the key to our success lies in the quality and dedication of our people; we are a dynamic team, and each of us plays a critical role in striving to provide the best in service to our guests…again and again. A big part of who we are and who we strive to become is dependent upon YOU – work hard…play hard!

The Timber Room Bar and Grill at Crown Isle Resort is seeking upbeat servers. Our service team creates a welcoming and professional atmosphere for our guests. We endeavour to exceed our guest’s expectations from the moment we greet them, until they leave the building. If you’re looking to join a team that strives to be the best and that wants to have fun along the way, we’d love to hear from you!

RESPONSIBILITIES:

• Offer warm greetings and farewells to our guests demonstrating our appreciation of them.
• Provide efficient, proactive and personalized service, striving to exceed their expectations.
• Learn and master product knowledge that will assist you in guiding our guests through our food and beverage options, offering suggestions and additions that will enhance their experience.
• Lead by example in the goals of pleasing our guests, our coworkers and our owner.

QUALIFICATIONS:

• At least one year experience in a similar environment.
• Flexible schedule.
• Strong food and beverage knowledge and/or a willingness to learn.
• A keen eye for details and a passion for service.
• Strong teamwork and communication skills are essential.
• Valid Serving it Right or equivalent.
• Valid FoodSafe Certificate

And most importantly, an authentic personality, a calm, welcoming and composed demeanor and desire to be the best that you can be. And of course, to have fun along the way!

WHAT WE OFFER:

A foot in the door to an employer who can offer a variety of positions not only with Crown Isle Resort; but with any of our subsidiary companies.

• Medical / Dental benefit plan once criteria met.
• Free Golf privileges.
• Discounted food.
• Free use of on-site gym.
• An opportunity to work in a professional and fun environment.
• Wage is $16.75 per hour to start plus tips

If you’re looking for a great opportunity for the summer, or beyond, please apply.

Note: Due to the cyclical nature of the hospitality industry, it is understood that employees may be required to work varying schedules to reflect the business needs of Crown Isle Resort and Golf Community.

Thank you for your interest in joining the Crown Isle team – only those selected for interviews will be contacted.

Job Types: Full-time, Part-time, Permanent, Seasonal

Part-time hours: 16 – 40 per week

Salary: From $16.75 per hour

Benefits:

• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• On-site gym
• On-site parking
• Store discount

Day range:

• Holidays
• Monday to Friday
• Weekend availability

Food industry setting:

• Restaurant
• Upscale casual restaurant

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to commute/relocate:

• Courtenay, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• Serving: 1 year (preferred)

Work Location: In person