Applications will be accepted until positions are filled, and can be emailed to jobs@crownisle.ca or dropped at the Front Desk. No phone calls please.
Please note that only those candidates chosen for an interview will be contacted. Thank you.
Department: Golf Professionals
Reports To: Head Professional Manager
Start Date: February 01, 2023, negotiable
Wage: $20-22 hourly, based on experience
SUMMARY:
Crown Isle Resort & Golf Community, the 2020 PGA of BC Facility of the Year, located in beautiful Comox Valley, BC, is an 18-hole Graham Cooke designed championship course with a 48, 000 square foot clubhouse, restaurant and on-site accommodations. The resort includes a vibrant membership, offers public play and hosts a variety of tournaments throughout the season, including the PGA Tour Canada’s Qualifying School. The Comox Valley also boasts one of the lowest costs of living in BC and offers an incredible lifestyle for the outdoors person, including Mt. Washington Alpine Resort, quick access to the ocean, lakes and mountains.
The successful candidate will join the team in advance of the 2023 season as a key member of the professional staff. A key contributor to facilitating the member experience on a day-to-day basis, the candidate will have the opportunity to help lead several facets of the golf operation, including a robust instructional program. The professional will be allowed a balanced schedule to be encouraged to build on existing teaching programming and participate in the association.
QUALIFICATIONS / CERTIFICATIONS / EXPERIENCES:
· Outstanding guest services skills – adaptable, responsible and reliable
· Proficient instructor and club fitter, passionate about the game, proper understanding of the member/guest
· Active participant in the association, including tournaments and education events
· Competent with computers, including Microsoft Excel, Word and basic POS systems
· Experience with Lightspeed & GolfGenius an asset
ROLE & RESPONSABILITIES:
· Provide outstanding customer service to all members and guests
· Ensure the policies and rules of the resort are enforced in a positive and professional manner
· Facilitate a diversify schedule of golf events utilizing GolfGenius, including leading a booming Men’s Night program
· Teach in a variety of settings, opportunity to facilitate adult and junior programming
· Perform club fittings and teach a variety of skill levels in different settings
· Effectively communicate with team members and other departments
WORK CONDITIONS:
· Possibility of year-round employment
· 80% of teaching revenue with runway to grow instruction programs
· Opportunity to be an instructional leader with no ceiling to earnings
· Annual clothing allowance
· Staff equipment package
· Reimbursement of annual PGA dues
· Meal discount on (40%) and off (20%) shift, Villa suite discount for friends and family
· Use of resort’s fitness center
Job Types: Full-time, Permanent
Salary: $20.00-$22.00 per hour
Benefits:
Schedule:
Work Location: One location
Department: Golf Professionals
Reports To: Head Professional Manager
Start Date: February 01, 2023, or to be negotiated
Wage: $22 – $24 hourly, based on experience and designation
SUMMARY:
Crown Isle Resort & Golf Community, the 2020 PGA of BC Facility of the Year, located in beautiful Comox Valley, BC, is an 18-hole Graham Cooke designed championship course with a 48, 000 square foot clubhouse, restaurant and on-site accommodations. The resort includes a vibrant membership, offers public play and hosts a variety of tournaments throughout the season, including the PGA Tour Canada’s Qualifying School. The Comox Valley also boasts one of the lowest costs of living in BC and offers an incredible lifestyle for the outdoors person, including Mt. Washington Alpine Resort, quick access to the ocean, lakes and mountains.
The successful candidate will join the team in advance of the 2023 season as a key member of the professional staff. A key contributor to facilitating the member experience on a day-to-day basis, the candidate will have the opportunity to help lead several facets of the golf operation, including a robust instructional program. The professional will be allowed a balanced schedule to be encouraged to build on existing teaching programming and participate in the association.
QUALIFICATIONS / CERTIFICATIONS / EXPERIENCES:
· PGA of Canada Class “A” member in good standing
· Outstanding guest services skills – adaptable, responsible and reliable
· Proficient instructor and club fitter, passionate about the game, proper understanding of the member/guest
· Active participant in the association, including tournaments and education events
· Competent with computers, including Microsoft Excel, Word and basic POS systems
· Experience with Lightspeed & GolfGenius an asset
ROLE & RESPONSABILITIES:
· Provide outstanding customer service to all members and guests
· Ensure the policies and rules of the resort are enforced in a positive and professional manner
· Facilitate a diversify schedule of golf events utilizing GolfGenius, including leading a booming Men’s Night program
· Teach in a variety of settings, opportunity to facilitate adult and junior programming
· Perform club fittings and teach a variety of skill levels in different settings
· Effectively communicate with team members and other departments
WORK CONDITIONS:
· Year-round employment
· 80% of teaching revenue with runway to grow instruction programs
· Opportunity to be an instructional leader with no ceiling to earnings
· Annual clothing allowance
· Staff equipment package
· Reimbursement of annual PGA dues
· Meal discount on (40%) and off (20%) shift, Villa suite discount for friends and family
· Use of resort’s fitness center
Job Types: Full-time, Permanent
Salary: $22.00-$24.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Work Location: One location
Expected start date: 2024-02-01
Reports To: Manager – Resort Sales, Events and Groups
SUMMARY:
We are looking for a dynamic people leader who brings supervision experience and a willingness to learn and grow. Reporting to the Manager– Resort Sales, Events and Groups, the Catering Supervisor will oversee the catering team during the execution of events while supporting the Catering Coordinator with functions such as ordering product, inventory counts, schedule writing and the creation of standard operating procedures. This position will ensure that all visiting groups and guests have an exceptional experience, by always providing friendly and professional service, meeting and exceeding our guests’ expectations from the moment they arrive to the moment they leave. We want a leader who is hungry to learn and grow with us!
RESPONSIBILITIES:
QUALIFICATIONS:
COMPENSATION:
Job Types: Full-time, Permanent
Salary: $22.00-$26.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
Application deadline: 2023-02-24
Expected start date: 2023-02-27
Department: Catering
Reports To: Catering Supervisors & Resort Sales & Events Manager
Term: Part time, leading to fulltime in the summer, schedule is 8 am start time, weekends shift to start
Wage & Schedule: $18 to $21 per hour, depending on experience.
SUMMARY:
The Catering Server is responsible for a wide variety of duties, including the set up and dismantling of tables, buffets, chairs and audio-visual equipment in the banquet rooms and outdoor areas. It is vital that they respond to Event Convener request and needs in a friendly and professional manor to meet and exceed guest expectations.
Responsibilities
· Treats each guest with respect in delivering top-notch professional service to always ensure a Five-Star experience.
· Liaises with the convener of each event to ensure their needs are taken care of to the best of our ability.
· Knows the different styles of room set-ups as they relate to their specific functionality (eg. corporate seminars, weddings, golf tournaments, etc.)
· Knows how to operate and set up/dismantle banquet equipment and furniture.
· Is familiar with audio visual equipment set up and various types of computers ie: PC and Mac functionality to assist guest with AV set up.
· Responsible for following up with the guests throughout their experience.
· Is familiar with current menus from preparation to presentation and can provide accurate information to guests including all ingredients.
· Will communicate calmly to all kitchen staff to relay guest special requests.
· Adheres to all Departmental guidelines and standards as set out by the Catering Management Team.
· Adheres to safety standards and is familiar with Company Policies & Procedures
· Must always maintain a professional and welcoming appearance.
· Is responsible for being prepared to start shift on time each day.
· Is able and willing to perform any other duties as may be required from time to time.
QUALIFICATIONS:
· Must have valid Food Safe Certification
· Must have valid Serving It Right certification.
· Ability to effectively present information and respond to questions from guests, and the public.
· Ability to deal with challenging guest situations in an effective and positive manner.
· Ability to listen to guest’s concerns and find a positive solution.
. Ability to calculate figures and amounts such as discounts, interest, percentages, fractions, ratios and proportions.
· Must be able to work independently and work as part of a team to achieve team goals.
· Ability to multi-task and pay close attention to details.
· Must be able to maintain focus under pressure.
· Regularly required to stand, walk, use hands to touch, handle, or feel; reach with hands and arms; climb, balance, stoop, kneel, crouch or crawl; and talk or hear; lift or move up to 50 pounds. This job requires set up and take down of chairs and tables on a regular basis.
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: From $15.65 per hour
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Experience:
Work Location: One location
Application deadline: 2023-02-28
Expected start date: 2023-03-01
Department: Food & Beverage
Reports to: Executive Chef
Term: Part time, leading to fulltime in the summer, schedule is 8 am start time, weekends shifts to start
Wage & Schedule: $18 to $21 per hour, depending on experience
JOB SUMMARY:
Crown Isle and The Timber Room Bar & Grill are hiring line cooks for our busy resort kitchen!
We are looking for energetic, hardworking individuals with superior attention to detail, a consistently positive demeanor, and experience working in a fast-paced kitchen environment.
Our kitchen offers a respectful, clean, and professional work environment with continuous growth opportunities, free golf, extended medical and dental benefits, and inclusion in a tip pool. In addition, there is an opportunity to be enrolled in the Red Seal apprenticeship program under our Executive Chef. We are passionate about developing our menu to work with the seasons and source from local farms whenever possible. Drawing from traditional and modern techniques, we attempt to deliver inventive yet familiar food to the highest standards.
QUALIFICATIONS:
The successful candidates must have:
· Excellent line and prep skills
· A minimum of 2 years breakfast line cooking experience
· Must be available to work mornings, including weekends.
· A team mentality and a positive, results-driven attitude
· Ability to follow directions and to comply with given standards, as well as proven experience in a busy kitchen
· Ability to lift 50lbs.
· Must be eligible to work in Canada. No sponsorship is available.
Please send us your resume with a brief cover letter explaining why you would be a good addition to our team.
Thank you for your interest in joining the Crown Isle kitchen team – only those selected for interviews will be contacted.
Job Types: Part-time, Permanent
Part-time hours: 20-40 per week
Salary: $18.00-$21.00 per hour
Benefits:
Schedule:
Supplemental pay types:
Experience:
Licence/Certification:
Work Location: One location
Reports to: Housekeeping Supervisor & Hotel Manager
Wage: Pay range $23-$27 per hour based on experience
Schedule: Flexible to work day, evening and weekends, full time position
We are looking for a dynamic people leader who brings supervision experience and a willingness to learn and grow. Reporting to the Hotel Manager, you would supervise our current hotel housekeeping operation as well as our hotel expansion that will include 22 mini homes as part of our inventory.
SUMMARY:
Assumes complete direction, operational control, supervision of the housekeeping, laundry departments,
and clubhouse public areas. This would include schedule writing as well as the creation and review of standard operating procedures.
RESPONSIBILITIES:
· Oversee daily housekeeping, laundry operations at Crown Isle Resort and Golf Community with the use of sound management principles and any items Crown Mansion needs support with.
· Work with other team leaders to make sure hotel operations are executed.
· Daily supervision of between 6-15 staff.
· Report staff successes, delinquencies, improve staff execution of work, and discipline and terminate employees when required.
· Develops standard operating procedures for the operation and administration of assigned departments. Establishes and maintains housekeeping and laundry scheduling, taking into consideration percent occupancy, time, use of facilities, and related public specialty areas and events.
· Organizes, the housekeeping department using the housekeeping team concept.
· Oversea training and writing procedures for training new team members reporting to HR as required.
· Assist the Hotel Manager writing projected schedules to meet business and budget needs.
· Executing room inspections and supporting supervisors to achieve team goals.
· Oversee laundry machine maintenance, chemical use, and environmental considerations.
· Weekly administration functions, team meetings and other operational tasks as needed.
· Define PAR levels for current and hotel expansion.
· Work with fleet manager for care and safety of carts and vehicles
· Assist with inventory counts as required and always be looking for better value in products.
· Ensure standards for customer service are being met every day.
· Provide temporary support to clean with team as needed.
· Special projects as required.
· Driving company vehicle and golf carts in a safe manner, with a clean drivers abstract & license.
EXPERIENCE:
· Comfortable with sequential functions for a management plan: forecasting, setting objectives, developing strategies, programming, setting procedure, budgeting and developing policy.
· Comfortable with or learning Maestro PMS as well as the partner apps, teaching digital technology to staff for recording and reporting workflow and use of ticketing system.
· Experience implementing and using “A table of personnel requirements.”
· Experience developing team spirit, healthy work culture, with a compassionate leadership style.
· Experience developing a “house” breakout plan for your team to work smarter, not harder.
· Know how to implement WHIMIS and understand of rules and occupational hazards of your staff and how to keep them safe.
· Experience supervising staff and leading teams in a uniformed, customer service environment.
· Experience with training of staff and overseeing training programs.
· Experience with schedule writing, Microsoft Office, and basic computer skills.
OTHER COMPENSATIONS:
· Free golf and fitness gym access
· Discounts on food, apparel, and golf equipment
· Eligibility for benefits upon completion of probationary period
Job Type: Full-time
Salary: $23.00-$27.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
Department: Accommodations
Reports to: Guest Services Manager & Hotel Manager
JOB SUMMARY:
The Guest Service Agent/Night Stewart position plays an important role for guests and the whole team.
The night steward’s job is a vital one to the successful operation of the Crown Isle Resort Hotel and Golf Community. This position is directly responsible for the upkeep of the clubhouse on a nightly basis with the highest priority given to late night check in guests, the security and cleanliness of club and grounds. The club relies on stewards to keep the clubhouse and surrounding area in safe for guests and staff after hours. The position includes confirming guests have left the building after events, parking lots are cleared and follow up with guests who may have noise complaints or basic housekeeping requests. Checking gates and outbuildings are secured as well. The night steward should take the initiative and pride in their workplace to ensure that the high standards of service are continually met.
The Guest Service Agent/Night Stewart must always present themselves in a well-groomed and polite manner. Always treat our members and team members with the utmost respect and attention. Always pay attention to detail. We are looking for someone who will take pride in the extra little things assist the resort to run smoothly, safely and bring happiness to guests and staff.
Many times, you may be the first person a guest interacts with at Crown Isle Resort. You must portray an upbeat, friendly, and calm demeanor, even at night, while assisting guests checking in. You must be able to assist with inquiries, problems, and complaints and take responsibility in a positive and proactive manner. As a guest agent/steward, you are responsible for maintaining the cleanliness and appearance of The Crown Isle Clubhouse and providing customers with quality service in a timely and friendly manner.
RESPONSIBILITIES:
EDUCATION:
PHYSICAL DEMANDS:
While performing the duties of this job, it is required to:
Looking for:
Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week
Salary: From $18.00 per hour
Benefits:
Schedule:
COVID-19 considerations:
Please visit website for COVID-19 information: https://www.crownisle.com/covid-19/
Ability to commute/relocate:
Work Location: One location
Reports To: Golf Shop Manager
Pay Range: $17 – $19 per hour
SUMMARY:
We are looking for enthusiastic people with a customer service background to join our team in the Crown Isle Golf Shop. Golf Shop Attendants are the most visible people in the golf operation and frequently the most important contact point for our guests. In addition to checking in golfers our Golf Shop Attendants handle merchandise and engage with our customers to actively sell products within the retail store. This is a seasonal position but for the right candidate this role could become year-round.
RESPONSIBILITIES
WORK ENVIRONMENT:
· Predominantly indoor with some outdoor requirements.
· Position requires standing for long periods of time.
· This is a customer-facing role, you will be interacting with the public for most of each workday.
ADDITIONAL BENEFITS:
· Staff golf privileges at Crown Isle Resort and The Park at Crown Isle.
· Staff discounts on clothing and equipment.
· Discounts on meals at The Timber Room.
Job Types: Full-time, Part-time, Seasonal
Contract length: 5-7 months
Part-time hours: 20-40 per week
Salary: $17.00-$19.00 per hour
Benefits:
Day range:
Shift:
Ability to commute/relocate:
Work Location: One location
Department: Accommodations – Housekeeping
Reports to: Housekeeping Supervisor & Hotel Manager
SUMMARY:
Housekeeping staff are responsible for maintaining the cleanliness and appearance of Crown Isle’s Villa Resort Centre and providing customers with quality service in a timely and friendly manner. Housekeepers promote a positive image of Crown Isle Resort and Golf Community and must be pleasant, friendly, and able to address special requests and/or problems from our guests.
RESPONSIBILITIES:
· Greeting and thanking all guest in a sincere and friendly manner
· Cleaning and maintaining the appearance of the public areas of the hotel.
· Delivering service items to guest rooms upon request from the front desk.
· Assisting with setting up and taking down functions in lobby or conference rooms.
· Restocking housekeeping stations.
· Transports garbage to garbage containers.
· Providing housekeeping service (such as setting up cots, making beds, changing sheets, or replacing used towels and toiletries) to guest rooms.
· Reports any maintenance problems in guest rooms or public areas to Housekeeping Supervisor or Executive Housekeeper.
· Is familiar with and has a good understanding of all Policies, Procedures and Occupational Health & Safety practices.
· Able and willing to perform any other duties as required.
REQUIREMENTS:
· Maintain effective communication with guests and team members. Listen to guests’ issues or problems, find solutions and work in partnership with the rest of the Housekeeping/Accommodation Team.
· While performing the duties of this job, the Housekeeper is regularly required to stand; walk; use hands to touch, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, crawl; talk and hear; lift, use stairs and move up to 50 pounds.
· Must have stamina as Housekeeping is a very physical job
· Housekeepers must have vision abilities required by this job to include short distance vision and long-distance vision.
· Housekeeper may be exposed to hazardous cleaning materials. Proper PPE provided.
COMMITMENT TO COMMUNITY AND THE ENVIRONMENT:
· As a member of the Crown Isle Resort and Golf Community Team, it is important to monitor and maintain up to date knowledge of the social, economic, and political climates in which we operate our business.
· One of the strong ethics by which conducts business is through the integrity and commitment to the environment by upholding strong ethics in products used, displayed, and disposed. The Housekeeper, as a member of Crown Isle Resort & Golf Community team, is responsible for the environmental stewarding of the Property.
· Due to the cyclical nature of the hospitality industry, it is understood that employees may be required to work varying schedules to reflect the business needs of Crown Isle Resort and Golf Community
The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of a Housekeepers job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Types: Full-time, Part-time, Permanent
Salary: $18.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Work Location: One location
Department: Grounds/Turf Maintenance
Reports to: Superintendent of Crown Isle Resort and Golf Community
Term: Full time, year-round employment, opportunity for long term growth
Wage, Schedule: From $20 to $22 per hour, 36 to 40 hours a week, Tuesday to Saturday
Application closed: January 31, 2023
SUMMARY:
Crown Isle Resort and Golf Community is accepting applications for an irrigation technician to join our turf maintenance team this year. Designed by Graham Cooke & Associates, our 18-hole award winning Platinum rated golf course is superbly manicured and maintained. A stunning property with 13 lakes, views of the Beaufort mountain range and Comox Glacier is a beautiful place to live and work. Host facility of PGA TOUR Canada Qualifying School, and the PGA of BC Golf Facility of the Year in 2020.
RESPONSIBILITIES:
· Maintaining/Programming irrigation system for resort and golf course
· Irrigation repairs of both residential and golf course
· Designing and installing residential and golf course irrigation
· Hand watering and irrigation repair
· Drainage installation and repair
· Course set up and detail work
· Operation of landscape equipment such as string trimming, edging and mowing
· Operating specialized turf equipment on tees, fairways and rough
· Raking and weeding bunkers
QUALIFICATIONS:
· Diploma or degree in Turf an asset
· Irrigation certificates and/or tickets an asset
· Experience with Hunter, Rainbird and Toro
· Minimum of 2 years in the golf industry
· Understanding of golf and the turf maintenance practices
· Able to communicate with others and work independently
· To be physically fit, reliable, hardworking and motivated individual
· Valid BC Driver’s License
Job Types: Full-time, Permanent
Salary: $20.00-$22.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
Expected start date: 2023-02-01
Department: Grounds/Turf Maintenance
Reports to: Superintendent of Crown Isle Resort and Golf Community
Term: Full time seasonal or year-round employment
Wage, Schedule: From $25 to $30 per hour, 40 hours a week, Monday to Friday
Application closed: January 31, 2023
SUMMARY:
Crown Isle Resort and Golf Community is accepting applications for a Horticulturalist to join our maintenance team this year. Designed by Graham Cooke & Associates and opened in 1992, this 18-hole award winning Platinum rated golf course is superbly manicured and maintained. A stunning property with 13 lakes, views of the Beaufort mountain range and Comox Glacier is a beautiful place to live and work. Host facility of PGA TOUR Canada Qualifying School, and the PGA of BC Golf Facility of the Year in 2020.
RESPONSIBILITIES:
· Managing a small gardening team.
· Planning and scheduling
· Planting and ordering various flowers, shrubs, and trees
· Care and maintenance of all flower beds on golf course and resort
· Design, planning and construction of flower beds
· Performing all labor related duties asked
· Knowledge of horticulture, arboriculture, and golf
QUALIFICATIONS:
· Diploma or degree in horticulture required
· Minimum of 2 years of experience in horticulture
· Having knowledge of golf and/or golf course an asset
· Must hold valid BC Driver’s License
· Able to communicate and work with others
· To be physically fit, reliable, hardworking and motivated individual
Job Types: Full-time, Seasonal
Contract length: 6 months
Salary: $25.00-$30.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Work Location: One location
Department: Maintenance
Reports To: Hotel Manager
Wage: $20 per hour
Schedule: 2 shifts of 8 hrs. a week
SUMMARY:
The Building Maintenance Worker assist with planning, organizing, directing, controlling, and evaluating a comprehensive program of inspection, repair and preventative maintenance to all title buildings and infrastructure. This position encompasses a range of skilled, semi-skilled and unskilled components and requires a high degree of integrity and judgment.
RESPONSIBILITES:
· Performs skilled building maintenance duties such as electrical, carpentry, masonry, roofing, plumbing and appliance repair, upon request.
· Performs semi-skilled duties such as painting and wall and toilet repairs.
· Performs unskilled duties such as digging, power washing and gutter cleaning.
· Adheres to industry safety standards (WorkSafe) and promotes same within organization.
· Is familiar with departmental and company Policies & Procedures.
· Identifies and takes appropriate action in emergency situations to protect safety of personnel and property.
· Performs other duties as required from time to time.
EDUCATION and/or EXPERIENCE:
· Possession of a valid BC Driver’s License.
· Able to operate trucks and light motorized equipment in a safe and practical manner
· Knowledge of building maintenance and repair methods, materials, tools, and equipment; the operation and repair of building mechanical and electrical systems; custodial tasks and standards; safety standards and regulations.
· Ability to perform duties under minimal supervision with positive results.
COMPENSATION:
Job Types: Part-time, Seasonal
Part-time hours: 16 per week
Salary: $20.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
Reports To: Manager of Golf Operations
Wage: Pay range $20 – $24 per hour based on experience.
Term: Full Time
Schedule: Variable schedule with flexibility
SUMMARY:
We are looking for a dynamic people leader who brings supervision experience and a willingness to learn and grow. Reporting to the Manager of Golf Operations, the Golf Shop Supervisor at The Park will oversee the daily operations of our 18 Hole Par 3 golf course on Anderton Road. This is a customer service role with some administration and supervisory functions that may include inventory counts, schedule writing and the creation of standard operating procedures. This position is an ideal opportunity for a candidate who is seeking a ‘manager in training’ role. This position is seasonal but for the right candidate this could transition to a year-round position in the Golf Operations department at the Crown Isle Golf Shop. Some knowledge of golf terms and golf etiquette would be an asset.
RESPONSIBILITIES
EXPERIENCE:
· Serving it Right – although this is not a serving role, it would be an asset.
· General knowledge of golf terminology and golf etiquette.
· Experience supervising staff and leading teams in a customer service environment.
· Experience with training of staff and overseeing training programs.
· Experience with schedule writing.
· Experience with Microsoft Office and basic computer skills.
WORK ENVIRONMENT:
· Predominantly indoor with some outdoor requirements.
· Position requires standing for long periods of time.
· This is a customer facing role, you will be interacting with the public for most of each workday.
COMPENSATION:
· Pay range $20 – $24 per hour based on experience.
· Free golf and fitness gym access
· Discounts on food and apparel and golf equipment
· Discounts on Resort rooms
· Eligibility for benefits upon completion of probationary period
Job Type: Full-time
Salary: $20.00-$24.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Work Location: One location
Department: Food & Beverage
Reports To: Restaurant Manager & Restaurant Supervisor
SUMMARY:
The Server is responsible for creating a welcoming and relaxing atmosphere in the Timber Room Pub. The Server must always provide friendly and professional service in support of meeting and exceeding our Guests’ expectations from the moment they arrive to the moment they leave.
RESPONSABILITIES:
· Treats each guest with respect in delivering professional service ensuring a Five-Star experience
· Responsible for taking accurate orders and ensuring plates are professionally served.
· Responsible for following up with guests throughout their dining experience.
· Should be prepared to suggest both food and beverage recommendations
· Responsible to upsell menu add-ons, drinks and desserts
· Is familiar with current menus from preparation to presentation and can provide accurate information to guests including all ingredients.
· Ensure that proper cash handling standards are met
· Communicate calmly to all kitchen staff to relay guest special requests
· Adheres to all Departmental guidelines and standards as set out by the Food and Beverage Management Team
· Adheres to safety standards and is familiar with Company Policies & Procedures
· Always maintain a professional and welcoming appearance
· Is responsible for being prepared to start shift on time each day
· Is able and willing to perform any other duties as may be required from time to time
QUALIFICATIONS:
· Having valid Food Safe Certification is not a requirement but an asset
· Must have valid Serving It Right certification
· Having excellent communication skills
· Ability to deal with challenging guest situations in an effective and positive manner
· Must be able to work independently to achieve team goals.
· Must have a strong ability to work as part of a team
· Ability to multi-task and pay close attention to details
· Must be able to maintain focus under pressure
· Regularly required to stand, walk and lift or move up to 25 pounds.
· Seasonally exposed to outside weather conditions.
· Due to the cyclical nature of the hospitality industry, it is understood that employees may be required to work varying schedules to reflect the business needs of Crown Isle Resort and Golf Community. Flexible to work days, evenings and weekends.
· Follow company dress code
Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week
Salary: $15.65 per hour
Benefits:
Day range:
Shift:
Ability to commute/relocate:
Experience:
Licence/Certification:
Work Location: One location
