COVID-19 Updates

COVID-19 Updates

Stay Safe Covid 19

PLEASE RESPECT SOCIAL DISTANCING AT THE RESORT.

When on the golf course or in the clubhouse to pick up take out or for any other reason, please respect physical distancing guidelines and keep 2m (approx 6 ft) between you and other people. Thank you.

For current federal guidelines about social distancing and travel, please click here:
https://travel.gc.ca/travel-covid

COVID Protocol Changes March 11, 2022

As per Dr. Bonnie Henry’s latest update, we have reverted back to our Covid-19 safety plan.  For full provincial updates, please see here >>>. We have set these protocols to ensure the safety of our members, guests, community and team members. It is extremely important for all of our patrons, members included, to follow these protocols and please respect the direction of our team members regarding these protocols.

Please see the information below:

•   Villa Rooms Leadership team completed a training course through the American Hotel and Lodge “Stay-Safe COVID-19 Precautions”  “Safe Stay” is AHLA’s initiative focused on enhanced hotel cleaning practices, social interactions, and workplace protocols to meet the new health and safety challenges and expectations presented by COVID-19. Safe Stay was created in accordance with guidance issued by public health authorities, including the Centers for Disease Control and Prevention (CDC). https://www.ahla.com/safestay
•   Plastic shields at the pro shop and hotel front desk
•   We have added extra pin pads for payments 6 feet away from the counter, plus sanitizer stations at all pin pad locations
•   Checking into the Hotel – We will gather more information at the time of booking to significantly reduce the time spent at check in.
•   Your Room – We strive to provide you a room that is as clean as possible by:
– Using an Electrostatic Sprayer to dispense Health Canada approved disinfectant on all touchable surfaces and floors. https://www.youtube.com/watch?v=Rmp9v1rx4wc
– Bed linens, including the duvet; duvet covering; pillows; pillow covers and sheets are  replaced after every visit
– Fresh towels supplied for the entire visit
– Vacuuming and dusting are maintained as we have always done
•   During your visit – For your safety and the safety of our Housekeeping staff we will not provide daily in-room housekeeping. If you are staying several days, we will drop off supplies as you need them.

•    The golf course is open for play to the public. Practice greens are open – please maintain social distancing.

•    Plastic shields at the pro shop and hotel front desk
•    We have added extra pin pads for payments 6 feet away from the counter, plus sanitizer stations at all pin pad locations
•    Score cards and pencils are outside the pro shop with hand sanitizer station
•    Tee times can be booked online or by calling 250-703-5029
•    Starter to have regular updates of golfers checking in at 1st or 10th tee

Timber Room is open daily for In House Dining, Patio Service (weather permitting) and Take Out.

Take Out Menu available for pick up at the front desk.

• Please wait to be seated by our hostess
• There is no liquor self-serve allowed
•    Debit terminal cleaned after each use
•    Guests cannot move tables and chairs around to preferred seating arrangements. The table and chairs have been laid out in a specific setting for measurement requirements and to help allow traffic flow and follow the Social Distancing measures.
•    Guests will be asked to sanitize their hands at our Sanitizer station before entering the restaurant / patio.
•    Staff and guests will be asked to vacate the premises if any symptoms of Covid-19 are clearly displayed.
•    Employees of the Timber Room will be continuing to be coached and trained on the best protocols as per Work BC and be asked to sign agreements to adhere to such policies.

Catering
• No capacity restrictions on indoor and outdoor personal gatherings
• Both indoor and outdoor gatherings must have a Covid safety plan

• You must bring your own towel
• Please use one of the spray bottles provided by the sink in the fitness center to spray down the equipment after use and paper towel to wipe down.
• Ensure Physical distancing at all times.
• Ensure you wash your hands frequently.

COVID-19 RESORT UPDATES & PROTOCOLS

Read more about latest COVID-19 updates and protocols